Privacy Policy

Wall Panel Planner("we", "us") runs this website and the Build Pack download. We are the data controller for the information described below. You can reach us at hello@wallpanelplanner.com.

Purchases. When you buy the Build Pack, our payment provider Stripe collects your email address and payment details. We receive your email address and a payment reference, which we store so you can re-download the pack later or restore it on another device. We never see or store your full card details.

Shared designs. If you create a share link, the design you made is saved so the link works. Designs contain measurements and layout choices, not personal information. Share links are deleted automatically after about 90 days.

Technical data. Our servers briefly use your IP address to prevent abuse and rate-limit requests. We also use Google Analytics to understand how the site is used (for example, how many people open the planner or buy the pack).

We use the information above to:

• provide the Build Pack you paid for and let you download it again;
• process refunds and respond to your questions;
• keep the service secure and working;
• understand and improve how the tool is used.

Our legal bases are performing our contract with you (delivering the pack), and our legitimate interests in running a secure, working service and understanding its use. Analytics cookies are used with your consent where required.

Payments are handled entirely by Stripe. Your card details go directly to Stripe and are never stored on our servers. Stripe processes your data under its own privacy policy, available at stripe.com/privacy.

We use Google Analytics, which sets cookies to measure site usage. This helps us see which features are used and whether the tool is working well. You can block or delete these cookies in your browser at any time without losing access to the planner.

We do not sell your data. We share it only with the providers that run the service for us:

• Stripe, for payments;
• Vercel, for hosting;
• Upstash, for the database that stores purchase records and share links;
• Google Analytics, for usage statistics.

Purchase records are kept so you can restore your download in future. Share links are deleted after about 90 days. You can ask us to delete your purchase record sooner by emailing us, though this means you would no longer be able to restore the pack by email.

Some providers, such as Stripe and Google, may process data outside the UK. Where they do, they rely on safeguards such as standard contractual clauses to protect your information.

You have the right to access the personal data we hold about you, to have it corrected or deleted, and to object to or restrict how we use it. To exercise any of these, email us at hello@wallpanelplanner.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

We may update this policy from time to time. The date at the top shows when it last changed.